Psychiatry
Embedded 911 Response Behavioral Health Specialist (Temporary)
The Embedded 911 Behavioral Health Specialist is a contractual position that provides crisis intervention, suicide prevention, information & referral, and brief supportive counseling to clients who are in emotional distress and/or seeking information on available mental health services. Crisis/Triage Clinicians work in a call center and all interactions with clients are by telephone.
This is a time-limited position in support of a pilot program and is contractual.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Provides crisis intervention, suicide prevention and brief supportive counseling to callers who are in emotional distress.
• Provides professional assessments to determine if a face-to-face/telehealth behavioral health evaluation is needed.
• Contacts and dispatches appropriate teams to conduct the needed assessments.
• Conducts assessments of clients per regional and program policies and procedures.
• Manages interactions with clients to ensure that the appropriate level of support is provided.
• Performs related duties as assigned.
Required Education:
• A Master’s Degree in Social Work, Psychology, Counseling, the Human Services, the Social Services or a related field.
Required Experience:
• One year of experience in a healthcare contact center or in mental health counseling.
Preferred Experience/License:
• Crisis intervention and/or mental health information and referral services experience a plus.
• Qualified Mental Health Professional a plus.
• Substance Use Disorders Professional a plus.
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